About AeroMD

What do I have to do to fly my patient or loved one?

One call to our 24/7 communication center known as “CaribComm” does it all. Our team manages the entire process for you. When you call to request a transport, you will speak to one of our nationally certified Aeromedical Communications Specialists / Flight Coordinators who will request the following information:

Patient’s Name
Date of Birth
Sex
Current Medical Condition / Admitting Diagnosis
Sending and Desired Receiving Facilities
Sending and Receiving (If available) Physician Information.
Preferred Date and Time For Patient to Travel
Insurance Information or Method of Payment
Passport Information for Patient and Passenger (if applicable)

Our flight coordinators will then do the rest. They manage communications between facilities, physicians, case managers, admission personal, airports, ambulances and families. They facilitate admission to the receiving facility or find a facility willing to accept the patient. Furthermore, they schedule ground transportation on both ends of the transport and coordinate with the medical flight teams. During the transport they provide real time flight following and support to the aircraft and provide updates to the family and receiving facility.