Effective Date: May 10, 2017

This Privacy Policy informs you of how we use information that we gather because we believe in transparency and value your privacy. We may change or discontinue this Privacy Policy at any time, and we reserve the right to do so. If we change this Privacy Policy, we will also change the Effective Date, which is located above this paragraph. If you maintain your Membership, make payments to AeroMD, or avail yourself of AeroMD’s services after we change the Effective Date, you agree to our changes to the Privacy Policy.

We may collect the following personal information from you: any information that you voluntarily submit to AeroMD; your payment information; medical information necessary to provide treatment; insurance information related to medical treatment; and data relating to purchases made with vendors at a discount upon presentation of an AeroMD membership card.

We use this personal and personally identifiable information to: provide you with services under the Membership Program; communicate with you; accomplish payment under the Membership Program; and facilitate marketing and improvement of goods and services by vendors and AeroMD.

We use commercially standard technology to help protect against the unauthorized disclosure of your personal and personally identifiable information, including encryption. Though we do our best to protect your personal and personally identifiable information, you provide all such information at your own risk. If any medical information is shared with companies that provide emergency medical services or related services, AeroMD will take reasonable steps to share only data that is reliable and relevant for its intended use. AeroMD will take reasonable steps to ensure that any parties with which it shares personal information to facilitate medical treatment or related services protect your privacy and personal information and use it solely for the intended purpose.

We will only share your personal or personally identifiable information with third parties in the following situations: when you have consented to sharing information; when it is necessary to provide services under the Membership Program; if AeroMD is purchased by a third-party; when it is necessary to respond to valid information requests made by governmental authorities; when it is demanded by a valid court order or subpoena; when it is necessary or desirable to assist in arranging emergency medical care for you; and as required by applicable law.

Contact AeroMD:
AeroMD is available at your convenience 24/7/365. One of our Communications Specialists will be available to help you answer questions or to arrange your transport. We can be reached by any of the following:
Toll Free Phone – 1-844-AeroMD1 (1-844-237-6631)
Local Phone – 340-715-7942
Email –
Web –

AeroMD Air Ambulance serves our neighbors throughout the Caribbean and worldwide.

  • “My best case for survival was to be taken off-island.”

    Charles Jaquays, AeroMD Patient

  • “You guys saved [my husband's] life.”

    Eileen des Jardins, Patient Companion

  • “If it wasn't for [AeroMD], I wouldn't be here today.”

    Hayley Rodriguez, AeroMD Patient